In this lesson, you will learn how to speak to IT department or helpdesk in German when your computer doesn't want to start. You will learn an example cause of this problem and how it was solved on the example of a phone call between Ms. Müller and Mr. Schneider from the IT department.
German in the office
02. We need new PCs
In this lesson you will learn how to find out how you should order new computers when you are new to the company. You will learn useful phrases when you are new in a place on the example of a phone call between Mrs. Meier from the IT department and Mr. Wolf, a new employee in the company.
03. A keyboard key is not working
In this lesson you will learn how to report a problem with a damaged or non-functioning keyboard. You will learn which phrases you can use when you want to propose several solutions. On the example of a phone call between Mrs. Berger and Mr. Schmidt from the IT department you will see how Mrs. Berger’s problem was dealt with.
04. My PC is very slow
In this lesson you will learn how to ask the IT department for help when your computer is too slow. You will see how this problem was solved on the example of a phone call between Mr. Wagner and Mr. Neumann.
05. Network printer is not working
In this lesson you will learn in German how to solve the problem of a non-functioning network printer. You will learn the cause of this problem on the example of a telephone call between Mr. Gruber from the IT department and Mr. Beckmann.
06. New equipment is necessary
In this lesson you will learn in German how to order new equipment for offices and conference rooms. You will see how the conversation went and listen to how the order for the new equipment will be realized on the example of a phone call between Mr. Steiner from the IT department and Mrs. Klein.
07. Toner in the printer is empty
In this lesson, you will learn how to ask the IT department to fill up the toner in the printer in German. You will listen to a conversation between Mr. Steinberg from the IT department and Mr. Baumann and find out whether this problem has been resolved quickly.
08. New LAN connection
In this lesson you will learn how to place a new LAN order in German. You will see, using the example of a telephone call between Mr. Gruber from the IT department and Mr. Morgenstern, whether everything could have been done over the phone.
09. Missing patchcables
In this lesson you will learn how to report the problem of missing network cables in German. You will learn from the example of a telephone call between Mr. Steinmeier (from the IT department) and Mrs. Großenberg how to report that an order has not been completed according to the defined requirements and you will learn the reason for this.
10. Network drives do not work
In this lesson you will learn how to find out in German from your IT department, helpdesk or office colleague why network drives do not work. You will learn the cause of this problem on the example of a telephone call between Mr. Hohenberger from the IT department and Mrs. Fischer.